Easy configuration with our no-code-client portal

Our no-code, self-service configuration tools enable you to orchestrate, test and deploy new digital onboarding journeys in hours.

Here's a sample of just some of the configurable settings in the HooYu journey using the client portal or the HooYu API.

Orchestration settings

Orchestrate source and evidence types to be used to pass KYC

Configure data search first and sequential HooYu journey
Select acceptable and mandatory ID and address document types

Score settings

Set identity confidence score for a Risk-Based Approach

Configure custom identity confidence thresholds
Match to GPG level of assurance profiles

Alert rules

Set caution alerts to prevent impersonation

Select what fraud flags you want to monitor
Use data exception alerts when evidence submitted mismatches with application data

Document rules

Ensure users meet your compliance requirements

Manage document recency and validity periods
Set custom document types

Journey settings

Maximise journey conversion with UX settings

Set custom welcome text and outreach reminders
Set languages, journey duration and redirects for multiple customer segments

Result settings

Access and process results easily

Implement quickly by accessing results via client portal
Review results and manage review queue workflow

No developers?
No problem!

Our easy-to-use client portal has been designed so clients can build and deploy multiple KYC journeys without needing developers or technical expertise. We'll train you to orchestrate multiple KYC tools and configure the journey settings so that you maintain a robust KYC process whilst getting the most from your onboarding funnel.

If clients do want more support, then our Client Delivery team is here to give you as much time as you need.

Build as many journeys as you need

KYC shouldn't be a one size fits all process, instead the HooYu configuration tools enable the easy creation of multiple journeys to manage different fraud, money laundering, product risk, or geographical requirements.

Speak to our implementation experts

Customise to your brand

Our easy-to-use brand customisation suite empowers clients to configure the look and feel of the HooYu journey to match their brand properties. In just a few minutes, clients can change colours, font, button shapes, icons or even add custom CSS to give users a seamless journey that helps improve KYC success rates.

Send me the 5 minute demo video

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