The HooYu platform orchestrates a range of techniques to configure KYC processes for AML, age verification, fraud prevention or other customer lifecycle triggers.
We validate and cross reference customer-provided data to confirm identity of your user. We then provide a report with a decision, underlying scores, evidence and audit trail.
We'll help you deploy our customisable UI & UX in your site or app. Our journey guidance, feedback and user outreach tools help guide your users through their verification journey.
The team behind HooYu are experts in identity verification and have been helping businesses all over the world to validate customer identity for the last 20 years.
We recognise that different use cases and risk profiles call for varying ID techniques, so HooYu is designed to be easily configured with the functions appropriate to your circumstances.
Effective KYC needs to be combined with a low friction user experience if you are to maximise onboarding success. Our UI & UX has been refined through millions of user journeys. Our system helps users to glide through KYC with journey guidance, we provide real-time feedback on the images and evidence they submit, and our user outreach tools engage users so they can get across the KYC finishing line.
The UI is designed with multiple user personas in mind, digital savvy users can follow a fast, straight-through linear journey whilst slower users can go back to the hub page for more support and signposting.
Some users will need more support and feedback than others to provide the right document image. Our image processing triages an image in seconds and our UI immediately serves dynamic feedback to the user to help them succeed and pass.
Our outreach tools also work to keep the user engaged and with customised scheduled email and/or SMS reminders to encourage them to come back and finish their HooYu steps so you can increase your KYC success rates.
If you're ready to see how the HooYu platform brings together KYC orchestration, the UI and UX layer and increases success in onboarding results, please let us know and we'll send you a short 5 minute demo video.
Transformation Lead, Account Onboarding
